Mediators should ensure that each party is fully heard and will do not have to face any biasness.

1.       Mediators should ensure that each party is fully heard and will do not have to face any biasness. When necessary according to the condition, the mediator should behave just like friends with influenced people for better understanding of inner feelings of clients. A mediator estimates about issues and confirms understandings among parties to ensure that the participants are willing to remove complication.  Mediators should hears stories from both parties and draw conclusion by focusing on positive points of both clients.  Whole mediation process is based on mediator after listening story.